1. How are products shipped?
Products are shipped directly from the supplier. Upon checkout, you are able to select the shipping option for each supplier that will be fulfilling your order. Please note that if you are purchasing products from multiple suppliers they will be shipped in separate packages, and separate shipping charges for each may be incurred.
2. Shipping options are not showing up on the check-out page. I’m receiving an error message. What should I do?
Please fill out all the information, specifically the country, state and zip code. Shipping options are calculated based on the ship-to location.
If it does not refresh, please refresh your browser. If you are still getting an error message, please contact us at email@example.com
3. What are your refund policies?
Each of our supplier is committed to providing a high-quality product that meets your expectations. Refunds will be handled by the supplier. Please visit their individual websites for their respective policies.
4. How do I order CBD Products?
The wellCORNER advisory board recommends Papa&Barkley for CBD products. These can be purchased from them directly at papaandbarkleycbd.com. If you are purchasing products directly from Papa&Barkley, enter the code ‘WELL10’ at checkout.
5. How do I receive the 10% discount?
For products purchased on wellCORNER.com, a 10% discount is automatically applied. You will see this discount upon checkout.
If you are purchasing products directly from Papa&Barkley, enter the code ‘WELL10’ at checkout.
6. What is the ‘My Wellness Survey’?
The ‘My Wellness Survey’ is an online tool tool to track symptoms you may be experiencing over time, as well as your experience with complementary and alternative medicines (CAM). You can print this document and bring it to your doctor to facilitate discussing during your medical visits.
If you’d like to complete the ‘My Wellness Survey’ you will need to create an account. Please note that at this time, there are two separate accounts on wellCORNER.com; one for your orders, and one for the survey. We are working to consolidate these for a better user experience.
7. Do I need to set up an account to order on the website?
No, you can order as a ‘guest’. However, if you create an account, you will have access to order status, past orders, and will be able to proceed through checkout faster.
Also, if you’d like to complete the ‘My Wellness Survey’ you will need to create an account. Please note that at this time, there are two separate accounts on wellCORNER.com; one for your orders, and one for the survey. We are working to consolidate these for a better user experience.
8. I’ve forgotten my password. What should I do?
On the login page, click the ‘Forgot Password’ link. From there, it will ask for your email and a link will be sent to you to rest your password.
For all other questions, please contact us at firstname.lastname@example.org